Privacy Policy for CleanPlay
Last Updated: November 3, 2025
Introduction
CleanPlay ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle information when you use our CleanPlay mobile application (the "App").
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name and email address for account management purposes.
- Purchase Information: Payment transactions are processed through Apple's App Store. We do not store your payment information.
Information Collected Automatically
- Usage Data: We collect anonymous analytics about how you use the App, including features used, session duration, and crash reports.
- Device Information: We collect device type, operating system version, and app version for compatibility and support purposes.
Information We Do NOT Collect
- Photos and Files: All your photos and files remain on your device. We do NOT upload, transmit, or store any of your photos, videos, or personal files on our servers.
- Location Data: We do not collect your location information.
- Contacts: We do not access your contacts.
How We Use Your Information
We use the information we collect to:
- Provide and improve the App's functionality
- Process your subscription and manage your account
- Send you important updates about the App
- Provide customer support
- Analyze app usage to improve user experience
- Detect and prevent technical issues
Data Processing and Storage
On-Device Processing
- All AI analysis of your photos and files happens entirely on your device
- No photos or files are ever uploaded to external servers
- Your cleaning decisions and progress are stored locally on your device
- iCloud sync (optional) uses Apple's secure infrastructure
Analytics
- We use anonymous analytics to improve the App
- Analytics data is aggregated and cannot identify you personally
- You can opt out of analytics in the App settings
Third-Party Services
We use the following third-party services:
- Apple App Store: For payment processing and subscription management
- Analytics Services: For anonymous usage statistics (if enabled)
These services have their own privacy policies and we encourage you to review them.
Your Rights
You have the right to:
- Access: Request information about data we hold about you
- Deletion: Request deletion of your account and associated data
- Correction: Update or correct your information
- Opt-Out: Disable analytics collection in settings
- Export: Export your gamification data and statistics
Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission
- Secure authentication protocols
- Regular security updates
- Limited access to personal information
Children's Privacy
CleanPlay is rated 4+ and does not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately.
Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes through the App or via email. Your continued use of the App after changes indicates acceptance of the updated policy.
International Users
CleanPlay is available globally. If you are using the App from outside your country of residence, please note that your information may be processed in countries with different data protection laws.
California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell data)
- Right to non-discrimination for exercising privacy rights
GDPR Compliance (EU Users)
For users in the European Union:
- Legal basis for processing: Contract performance and legitimate interests
- Data retention: Until account deletion or as required by law
- Right to lodge a complaint with your supervisory authority
- Right to data portability
Contact Us
If you have questions about this privacy policy or our privacy practices:
Data Deletion Instructions
To delete your account and all associated data:
- Open CleanPlay app
- Go to Settings → Account
- Tap "Delete Account"
- Confirm deletion
Or email us at privacy@cleanplay.app with your deletion request.
Summary - The Bottom Line
- Your photos NEVER leave your device
- All AI processing is done locally
- We collect minimal data needed for the app to function
- You control your data and can delete it anytime
- We do not sell your data to anyone
- Your privacy is our priority
This privacy policy is effective as of November 3, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.